Adding New Users

Last updated: August 21, 2025

If you wish to give new users access to the platform, and if they do not already have access, you can do it by following those steps:

Note: Only users with the Advertiser Admin role can add users to advertisers. If you do not have this role, you will need to contact someone with Advertiser Admin permissions to perform these actions.

  1. Click on the Admin Tools tab in the left-hand navigation bar

  2. Select the Advertiser you would like them to be able to access

  3. Click on the Users tab on the left-hand side

  4. Click on Add Users on the right-hand side

  5. Enter their email and select the role you would like them to have

    Note: When selecting a role, keep in mind that Advertiser Admins can add users and funds to an advertiser account, while Advertiser Managers cannot perform these administrative functions. Choose the role based on the level of access and permissions the new user requires.

If your colleagues already have access to the platform, however, they need to be given access to additional accounts, you can do so by following these steps:

  1. Click on the Admin Tools tab in the left-hand navigation bar

  2. Select an Advertiser they can already access

  3. Click on the Users tab on the left-hand side

  4. In front of their name, on the right side of the table, click on the three dotted lines, in order to edit their access

  5. Under User Access on the right side of your screen, click on the edit pencil

  6. Tick the Advertiser Group (or Ungrouped if there are no groups), then tick all the accounts you would like them to access. Make sure you click on Save, then Save & Close